FAQS

Where can I buy tickets in advance?
You can buy tickets online through our calendar or at Moe Bar from 3pm to 2am everyday for no additional service charge.

Can I transfer my will call tickets to another person?
Yes. You can call Etix at 800.514.3849 or email [email protected] no later than one hour prior to doors time, after which tickets cannot be transferred.

Can I change my ticket delivery method?
Yes. You can call Etix at 800.514.3849 or email [email protected] no later than one hour prior to doors time, after which ticket delivery methods cannot be changed.

Can I get a refund?
All sales are nonrefundable and nonexchangeable unless a show is cancelled.

Do you have a lost & found?
Yes. If you lost something at Neumos, Barboza, or Moe Bar, please stop by Moe Bar between 3pm and 2am any day and we will check for you. If you are unable to stop by then call 206.709.9951.

A show is listed as 21 plus and I’m underage, can you make an exception?
No, we’d be breaking Washington State law. Sorry!

Is there seating?
There is minimal seating in the back of the showroom that is available on a first come, first serve basis. Unfortunately, Barboza is not ADA accessible.

Can I bring my camera?
Camera policy varies depending on the artist or event. Common policy is absolutely no flash photography, professional cameras, or detachable lenses without prior venue approval.

What constitutes a valid ID?
A drivers license or state issued ID, passport, military ID, or merchant marine ID. These cannot be expired or punched through. They must be valid in all ways!

My ID expired and I have a temporary paper one. Is this valid?
Sort of. You must bring the official paper temporary ID as well as your expired ID. If you lost your ID and only have a temporary paper one, you will not be admitted to a 21+ show or allowed at the bar for an all-ages show. If you are bringing a temporary paper ID and your expired ID, the paper one must have the correct dates and the photo must be a like-resemblance.

Can I bring outside food or drinks into a show?
Nope.

Is there parking?
There is street parking only.

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